Careers & Training at KLM UK Engineering

Careers & Training at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference 0619
Sector / Principal Occupation Production Support
Location Norwich
Roles and Responsibilities

Working in close liaison with Project Managers/Base Maintenance Certifying Engineers and Workshops, be responsible for the effective technical support for all Base Maintenance inputs.  

KEY TASKS & RESPONSIBILITIES:

  • Review and approve “approved data” coming into the company from Original Equipment Manufacture’s (OEM’s)
  • Create detailed damage reports in the correct format for submitting to OEM’S
  • Assist Technical Planning department with required technical information prior to arrival of aircraft.
  • Speedy process of all TQN’s in accordance with Company procedure to maximise efficiency.
  • Accurate recording of hours spent on TQN in order to facilitate re-charging.
  • Effective liaison with OEMs, external manufacturers and agencies or customer as appropriate within scope of Service Level Agreement (SLA)
  • Effective communications to ensure accurate and timely information is provided to Base Maintenance personnel, enabling maintenance tasks to be performed efficiently and to National Airworthiness Standards.
  • As required, raise Engineering Bulletins to notify/update Base personnel of any technical issues.
  • All additional work is authorised by customer iaw Company Procedures.
  • Accurate records are maintained (CAF/ECN).
  • Successful closure of investigations in a timely and cost effective manner to the satisfaction of the customer.
  • Produce technical drawings (CAD) as required.
  • Effective communication with shop-floor and customers to minimise further queries.
  • Ensure an effective and accurate hand-over with oncoming shift personnel to ensure continuity.
  • Flexible approach demonstrated towards daily workload / role in order to fully meet operational requirements.
  • Compile staged job cards.
  • Assist Safety & Compliance, as required, with speedy resolution of SMS investigations.
  • Complex tasks are staged in line with supplementary type certificate (STC)/type certificates (TC) documentation, EASA requirements and Company Procedures for ease of reference and to maximise efficiency for Base Maintenance personnel.
Profile

KNOWLEDGE, EDUCATION & EXPERIENCE:

  • An aircraft apprenticeship and C&G (or equivalent) in an Aeronautical Engineering discipline.
  • Ideally type approved or has proven technical experience on one or more of the following: Airbus A320 Family/Emb 190/175/Bae146/B737/F100/70.
  • Good understanding of EASA regulations relating to Part 145 and Part 21.
  • Working knowledge of CAD systems.
  • Ability to access and interpret aircraft technical and build drawings.
Job Requirements

SKILLS, BEHAVIOURS & COMPETENCIES:

  • Excellent communication skills both verbal and written.
  • Understands the balance between customer and Company needs.
  • Develops customer relationships based on trust.
  • Good time management skills allowing evaluation of priorities and options in order to make successful, timely business decisions.
Reference 0519
Sector / Principal Occupation IT
Location Norwich
Roles and Responsibilities

You will ensure the provision of application maintenance and support services, either directly to used of the systems or to service delivery functions.

 

Profile

You will be required to:-

  • Provide application configuration and maintenance on core business systems.
  • Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries.
  • Identifying and proposing application system changes, better uses, enhancements and developments and liaising with appropriate vendors, users and the IT Team.
  • Understand the purpose and importance of the Company’s internal safety reporting scheme (Occurrence Reports) and safety investigations is to improve safety, not to apportion blame to individuals. 

Job Requirements

The successful applicant will ideally possess a recognised IT qualification and be proficient in the main IT software applications.  In addition the requirement to be able to  demonstrate the following is essential:-

  • Problem solving skills
  • Excellent prioritising, planning and organisation skills
  • Good communication (verbal & written, laymen & technical)
  • Good team worker
  • Ability to work on your own initiative
  • Good commercial awareness 

 

Working hours: Monday to Friday, 37.5 hours a week.

Duty Roster for out of hours call out in operation.

Reference 0419
Sector / Principal Occupation Line Maintenance
Location Aberdeen
Roles and Responsibilities

KEY TASKS & RESPONSIBILITIES:

  • Perform aircraft maintenance tasks in line with the aircraft maintenance data and Aircraft Project Plan
  • Maintain safe working environment
  • Compliance with airworthiness standards and company procedures.
  • Allocate mechanic resource in the most efficient and effect manner
  • Follow company Health & Safety policies at all times. Report all accidents and near misses.
  • Good housekeeping and clean environment maintained at all times.
  • Follow Approved Data at all times
  • Ensure all work performed on an aircraft is documented with the appropriate level of detail
  • Ensure handovers are effective
  • Ensure all Personal tools are maintained and controlled according to company policy
  • Investigations/trouble shooting to rectify aircraft defects found during aircraft maintenance checks
Profile

KNOWLEDGE, EDUCATION & EXPERIENCE:

B1 License

Approvals: B737 NG & Max, ERJ 170/190

Proven experience in an aircraft line maintenance environment

Good communication skills at all levels (written and verbal)

Ability to work under own initiative and to deadlines

Must be PC literate

Have a flexible approach to working and willing to work at other line stations on request

Job Requirements

SKILLS, BEHAVIOURS & COMPETENCIES:

  • Open to development feedback with appetite to continuously develop and improve own performance
  • Ability to maintain key areas of focus in a busy and complex environment
  • Decisive and practices timely escalation
  • Strong organisational and prioritising skills.
  • Investigates and evaluates risks appropriately.
  • Promotes an open culture and reporting of near misses/incidents to learn from experience
  • Flexible to support business needs including supporting aircraft at outstations
  • Effective communicator using appropriate methods considerate of audience
  • Ability to work under own initiative with ‘can do’ attitude making recommendations to solve problems when appropriate
  • Be aware of costs and how to maximise efficiency
  • Be open, honest and trustworthy
  • Approachable, persuasive and influential.
  • Stays calm under pressure.
  • Communicates clearly and appropriately through various methods, considerate of audience.
  • Demonstrate the skills required to meet, promote and encourage company values & behaviours

Salary: £39,083 per annum plus shift and approval pay

Hours: 38.5 hours per week, 4 on 4 off shift pattern

Reference 0219
Sector / Principal Occupation Line Maintenance
Location Edinburgh
Roles and Responsibilities

Support the Line Maintenance Manager to inspire and lead a team of approximately 30 to safely maintain Line Maintenance aircraft in accordance with contracted requirements. Create an environment that promotes and supports open reporting and continuous improvement. Ensure compliance with Health & Safety and airworthiness standards.

Direct responsibility for day to day operation of Edinburgh and Glasgow line stations. Based at Edinburgh with extensive travel to Glasgow and Aberdeen.

Profile

KEY TASKS & RESPONSIBILITIES:

  • Safety of personnel. Promote/introduce safety initiatives to reduce lost time injuries.
  • Labour availability and competency. Plan and manage holiday, sickness and training across all stations to ensure optimal effectiveness and efficiency.
  • Continuous improvements in working methods and financial performance.
  • Build strong working relationships with Customers and main interfaces.
  • Compliance with airworthiness standards and company procedures.
  • Learn from incidents and focus on strategic improvements to known root causes (Significant 6).
  • Timely and effective closure of audit findings.
  • Seek out new opportunities to develop Line Maintenance revenue and contribution.
  • Forecasting and justifying/explaining financial variances.
  • Deputise for Line Maintenance Manager 
Job Requirements

KNOWLEDGE, EDUCATION & EXPERIENCE:

  • Proven leadership and management experience.
  • Licensed aircraft engineer with minimum 3 years of Line Maintenance certifying experience.
  • Competent in use of Company IT systems.
  • Strong commercial and financial acumen.

SKILLS, BEHAVIOURS & COMPETENCIES:

  • Approachable, persuasive and influential.
  • Stays calm under pressure.
  • Able to quickly assimilate lots of information and make decisive and effective decisions.
  • Sets challenging but achievable targets.
  • Communicates clearly and appropriately through various methods, considerate of audience.
  • Acts consistently and reasonably.
  • Positive ‘can-do’ attitude.
  • Investigates and evaluates risks appropriately.
  • Promotes an open culture and reporting of near misses/incidents to learn from experience.
  • Pro-actively performance manages and coaches reports.
  • Willing to regularly work away at all KLM UK line stations, sometimes at short notice and up to 50% of time.

Salary: £45,000 - £55,000  

Hours: 37.5 hours per week

Reference 0119
Sector / Principal Occupation Line Maintenance
Location Glasgow
Roles and Responsibilities

KEY TASKS & RESPONSIBILITIES:

  • Perform aircraft maintenance tasks in line with the aircraft maintenance data and Aircraft Project Plan
  • Maintain safe working environment
  • Compliance with airworthiness standards and company procedures.
  • Allocate mechanic resource in the most efficient and effect manner
  • Follow company Health & Safety policies at all times. Report all accidents and near misses.
  • Good housekeeping and clean environment maintained at all times.
  • Follow Approved Data at all times
  • Ensure all work performed on an aircraft is documented with the appropriate level of detail
  • Ensure handovers are effective
  • Ensure all Personal tools are maintained and controlled according to company policy
  • Investigations/trouble shooting to rectify aircraft defects found during aircraft maintenance checks
Profile

KNOWLEDGE, EDUCATION & EXPERIENCE:

B1 License

Approvals: B737 NG & Max, ERJ 170/190

Proven experience in an aircraft line maintenance environment

Good communication skills at all levels (written and verbal)

Ability to work under own initiative and to deadlines

Must be PC literate

Have a flexible approach to working and willing to work at other line stations on request

Job Requirements

SKILLS, BEHAVIOURS & COMPETENCIES:

  • Open to development feedback with appetite to continuously develop and improve own performance
  • Ability to maintain key areas of focus in a busy and complex environment
  • Decisive and practices timely escalation
  • Strong organisational and prioritising skills.
  • Investigates and evaluates risks appropriately.
  • Promotes an open culture and reporting of near misses/incidents to learn from experience
  • Flexible to support business needs including supporting aircraft at outstations
  • Effective communicator using appropriate methods considerate of audience
  • Ability to work under own initiative with ‘can do’ attitude making recommendations to solve problems when appropriate
  • Be aware of costs and how to maximise efficiency
  • Be open, honest and trustworthy
  • Approachable, persuasive and influential.
  • Stays calm under pressure.
  • Communicates clearly and appropriately through various methods, considerate of audience.
  • Demonstrate the skills required to meet, promote and encourage company values & behaviours

Salary: £39,083 per annum plus shift and approval pay

Hours: 38.5 hours per week, 5 on 5 off shift pattern

Reference 3918
Sector / Principal Occupation Technical College
Location Norwich
Roles and Responsibilities

We are recruiting for a Technical Training Instructor to support aviation maintenance mechanical training.

We would like to hear from you if you have experience in aviation maintenance, a teaching/instructional background and are eager to use your experience to develop aspiring individuals to gain a career in aviation.

Duties include the development, preparation and delivery of technical training courses and maintaining a high standard of instruction in accordance with current instructional techniques and procedures.

Profile

• Fully trained airframe, propulsion or a multi-trade/skilled aircraft engineer.

• The ability to develop and deliver engaging training for a variety of audiences.

• The ability to motivate and inspire a group through learning.

• Communication skills at all levels.

• IT literacy with a working knowledge of Word and PowerPoint.

• Experience in delivering aircraft maintenance training is essential and a QLTS/QTS teaching qualification (or equivalent) is desirable.

Job Requirements

If you are interested in this opportunity, we would love to hear from you. Please submit your CV and a covering letter for the attention of our HR team.

While we endeavour to get back to all our candidates with feedback on their application, we may, at particularly busy times, only be able to respond to those who have been selected to progress to interview. If you have not heard from us within 2 weeks of the closing date (30th January 2019), unfortunately it is because your application has not been successful on this occasion

Reference 33
Sector / Principal Occupation Base Maintenance
Location Norwich Airport
Roles and Responsibilities

With vacancies in both A&C and Avionic engineering, we would love to hear from Aircraft Mechanics who are interested in supporting our Base Maintenance customers at Norwich Airport.

As an Aircraft Mechanic your main duties would be to: 

- Perform aircraft maintenance tasks as directed by a certifying licensed technician / supervisor and also ensure all work requiring a Certificate of Release to Service (CRS) is completed.
- Responsible for conducting a thorough verbal handover of any partially completed tasks, either being taken on or passed on. Ensuring all documentation is completed as far as possible.
- Comply with known and notified health and safety requirements, also ensuring that all facilities, tools and equipment are satisfactory for the tasks to be completed and that any defects are notified to the Certifying Technician, Supervisor or Project Manager.

Profile

The Company offers:

- Permanent contracts, working 38.5 hours per week plus overtime opportunities

- Minimum 4 weeks leave per annum plus bank holidays

- Generous Company Sick Pay Scheme

- Type training opportunities based at our own 147 approved Training College

- Contributory Stakeholder Pension Scheme

- Provision of full PPE

- Approved Mechanic Scheme offering training, development and career progression opportunities

- On site parking

- On site canteen

- Active Sports & Social Club 

Click here for more employment information 

Job Requirements

- Basic Engineering Apprenticeship and/or Armed Forces Aircraft training and/or restricted B1 or B2 licensed Engineer (with no certifications/minimal experience) and/or Approved Mechanics Course and/or C&G 2675 (pass only) or equivalent
- Good communication skills at all levels (written and verbal)
- Ability to work under own initiative and to deadlines
- Must be PC literate
- Have a flexible approach to working
- Have the right to live/work in the UK without sponsorship

If you match the above criteria, we would be really interested in hearing from you.  Please email your CV and a covering note to our HR team by clicking on 'Apply'.

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.

 

Team Members Benefits

Benefits 

As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 

 

Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 

 

All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)

 

Local Area Information

Getting to Norwich

Getting to Norwich is made easy with its excellent road links, bus routes, regular train services and Norwich  Airport close by, just 2 hours from London you are only one and a half hours from Stansted airport and with 3 flights daily to Amsterdam, you can connect to the rest of the world with ease.

Please follow the link for further information on Norwich/Norfolk:

¨ Travel Options —https://www.visitnorfolk.co.uk/explore/Norwich.aspx

¨ Education/Schools —https://www.norfolk.gov.uk/education-and-learning

¨ University—https://www.uea.ac.uk/

¨ City College Norwich—https://www.ccn.ac.uk/

¨ Enhanced Learning Credit for ex-military personnel  - http://www.enhancedlearningcredits.com/

¨ Beaches—https://www.visitnorfolk.co.uk/inspire/Coast-and-beaches-in-Norfolk.aspx

¨ Norfolk Broads—https://www.visitnorfolk.co.uk/explore/Broads.aspx

 

Norwich is a wonderful fusion of the modern and historic, one complementing the
other. Like any great city its centre is easy to walk around and has a river at its heart.

It is the only English city in a National Park, the Norfolk Broads & is located less than 20 miles away from the nearest beach. Norfolk boasts 90 miles of coastline, all
unspoilt, clean, safe & family-friendly.

As well as being the most complete medieval city in the UK, it has a flourishing arts, music and cultural scene, superb independent as well as High Street shopping, lively restaurants, bars and nightlife and a heritage that is a delight to explore. It was also England's first UNESCO City of Literature – this is a city of stories!

The city’s historic street layout is wonderfully haphazard, but there’s no need to get lost, just look for the obvious landmarks – the spire of the majestic Norman Cathedral, the domineering castle on its tall mound and City Hall's clock tower.

If it's sights and attractions you're after, then Norwich doesn't disappoint. The city has the largest permanent undercover market in Europe, many museums and theatres, ancient pubs, cobbled streets such as Elm Hill, Timber Hill and Tombland, ancient buildings such as St Andrew's Hall, half-timbered houses such as Dragon HallThe Guildhall and Strangers' Hall, the Art Nouveau delight of the 1899 Royal Arcade, a jumble of medieval lanes and a delightful riverside along the winding Wensum.

 

Open six days a week, Norwich Market is a vibrant riot of colour and commotion that's surrounded by some of the city’s great historic buildings, including the flint 15th century Guildhall. Underneath the rainbow-coloured roofs you will find stalls selling everything imaginable – at the very least we'd suggest a cone of chips, liberally doused with salt and vinegar. Go on – you're on holiday!

The city is also a shopper's paradise, with two shopping centres and four department stores, many independent stores and boutiques in the quaint Lanes and Timber Hill. Rated in the Top 10 UK shopping destinations, you'll soon realise why.

To properly appreciate the juxtaposition of contemporary and past, stand on Millennium Plain between the hangar-like, glass-fronted Forum (home to the city's library and TIC) and the 15th century St Peter Mancroft, the largest church in Norwich.

For more information visit www.visitnorfolk.co.uk

 

 

 

 

 

 

 

 

Careers Fair Attendance

CAREERS FAIRS / Events

City College Norwich & Aviation Skills Partnership will be representing KLM UK Engineering at the majority of the local careers events. 

If you require any more information please do not hesitate to contact the HR Department on 01603 254442

Work Experience

Work Experience

KLM UK Engineering Limited can offer limited work experience and our HR department should be contacted - jobs@klmuk.com / 01603 254513. 

Please note that these will be reviewed on a case by case basis and is not guaranteed. 

Thank you for your interest.