Careers & Employment at KLM UK Engineering

Careers & Employment at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference 4507
Sector / Principal Occupation B1 Licenced Aircraft Engineer
Location Norwich
Duration Permanent, full time
Roles and Responsibilities


KLM UK Engineering Limited is a leading UK-based Maintenance Repair Organisation (MRO) offering a high-quality service and products from its head office location at Norwich Airport. With 6 fully equipped modern heavy maintenance bays across 3 hangars and over 40 years of experience on many aircraft types, including Embraer 170/190, Boeing 737 Classic/NG/MAX and BAe 146/Avro RJ types, KLM UK Engineering prides itself on having an experienced and skilled work force, delivering a superior service and high-quality product at a competitive price to its well-established customer base.


The Role

To support the Company’s continued growth following the opening of our new hangar, we have an exciting permanent opportunity for a B1 Licenced Aircraft Engineer. This role is based at our Norwich Airport Facility and will require leading a team of mechanics efficiently and safely in performing aircraft maintenance tasks in accordance with approved data whilst ensuring compliance with H&S and airworthiness standards.

These positions are permanent, full time working 38.5 hours per week, operating various shift patterns.


Key Responsibilities

  • Perform aircraft Base Maintenance tasks as directed by the Supervisor or Project Manager in line with the aircraft maintenance data and Aircraft Project Plan.
  • Perform aircraft inspections, fault diagnosis, defect rectification, repairs, component replacement and functional testing etc.
  • Allocate Mechanic resource to ensure maintenance tasks are completed within budget and on time in line with contractual agreements.
  • Ensure timely identification of risks, swift escalation and solution to supervisor.
  • Lead by example, create and develop an effective and motivated team.
  • Follow company Health & Safety policies at all times. Report all accidents and near misses.
  • Good housekeeping and clean environment maintained at all times.
  • Ensure self and team members follow approved data at all times.
  • Ensure all work performed on an aircraft is documented with the appropriate level of detail.
  • Ensure handovers are robust and effective.
  • Ensure all personal tools are maintained and controlled according to company policy.
  • Promote and report airworthiness safety concerns through the internal safety reporting system.

Knowledge, Education & Experience:

UK CAA or EASA B1 licenced engineer with proven experience exercising certification privileges.

Hold at least one of the following Aircraft Type Approvals: 737 NG, Max or Embraer 170/190.

Proven experience in an aircraft Base Maintenance environment.

Human Factors, Fuel Tank safety training and EWIS training.

Good knowledge and understanding of CAA/EASA regulations and HSE legislation.

Basic IT knowledge/experience.

Job Requirements

Skills and Behaviors

As the ideal candidate you will:

  • Be open to development feedback with an appetite to continuously develop and improve your own performance.
  • Demonstrate strong leadership abilities.
  • Efficient time management.
  • Adept at motivating, empowering & developing team members.
  • Have the ability to maintain key areas of focus in a busy and complex environment.
  • Have strong organisational and prioritisation skills.
  • Be able to identify, investigate and evaluate risks appropriately.
  • Promote an open reporting culture of occurrences, incidents and near misses.
  • Be flexible to support business needs including supporting aircraft at outstations.
  • Be an effective communicator using appropriate methods considerate of audience.
  • Be able to work under own initiative with a ‘can do’ attitude presenting solutions to solve problems when appropriate.
  • Be aware of costs and how to maximise efficiency.
  • Be open, honest, and trustworthy.
  • Demonstrate the skills required to meet, promote, and encourage company values & behaviours.

Salary and Benefits

In return for your commitment, we offer a salary and benefits package including:

  • Salary – £48,186.
  • Additional Qualification pay (depending on type approvals held).
  • Shift pay.
  • Annual Holiday allowance increasing with length of service.
  • Life assurance at 1X annual salary for all staff, increasing to 3X annual salary if contributing to the Company Stakeholder Pension.
  • Company sick pay.
  • Competitive Stakeholder Pension plus matched 5% company contribution.
  • Retailer discounts.
  • Cycle to work scheme.
  • Employee Assistance Programme.
  • Subsidised On-site canteen.
  • Social club.
  • Long service awards.
  • Free parking.
  • Online discounts.
Reference 4509
Sector / Principal Occupation Aircraft Mechanic
Location Norwich
Duration Permanent, full time
Roles and Responsibilities

KLM UK Engineering Ltd is a leading UK based aircraft maintenance repair organisation (MRO) offering aircraft maintenance from its head office location at Norwich Airport, with over 40 years of experience on many aircraft types and 6 fully equipped, modern, heavy maintenance bays across 3 hangars. Due to continual growth, we have exciting career opportunities for Aircraft Mechanics to join our friendly team, based at Norwich Airport.

These positions are permanent, full time, operating on either a seasonal working pattern of Monday - Friday, 6 months Summer 07:30-14:36 and 6 months Winter 07:30-16:36.


Our Successful Candidate

Within this role, you will have safety and compliance at the forefront of your mind and efficiently perform aircraft maintenance tasks in accordance with our regulatory and employment standards. Your key tasks will be:

• Accurately documenting all work performed on an aircraft
• Ensuring all your tools are effectively maintained and controlled according to company policy
• Looking after the aircraft and your colleagues, by adhering to our company Health & Safety policies and raising airworthiness and personal safety concerns through our internal reporting system.
• Taking pride in your work by ensuring good housekeeping and a clean working environment at all times.
• Ensuring effective handovers to your colleagues
• Always following approved instructions


Salary & Benefits

• Salary £34,000
• Onsite parking
• Subsidised canteen
• Cycle to work scheme
• Annual leave increasing with continuous service
• Stakeholder pension scheme matched up to 5% by Company
• Life assurance at 1X annual salary for all staff, increasing to 3X annual salary if contributing to the Company Stakeholder Pension.
• Social Club
• Buy additional summer leave
• Employee Assistance Programme – Provides confidential counselling, online support, legal and financial advice.
• Online discounts available.
• Opportunities to develop through our Authorised Mechanic scheme through our link with the Technical Training College

Job Requirements



• Right to work in the UK without Visa Sponsorship
• Civil Aviation Apprenticeship, Armed Forces Aircraft training or Basic Engineering Apprenticeship
• Basic knowledge of EASA/CAA, HSE legislation
• Basic IT knowledge/experience
• Appetite to learn and to continuously develop and improve own performance
• Be flexible to support business needs including supporting aircraft at Outstations
• Be open, honest and trustworthy with a ‘can do’ attitude
• In line the Company’s values & behaviours, demonstrate the skills required to meet, promote and encourage those values associated with your position
• Good level of written and spoken English



• Human Factors, Fuel tank safety training and EWIS training
• Experience with Boeing 737NG and Embraer 170/190


Who are we?

KLM UK Engineering Ltd is a leading UK based aircraft maintenance repair organisation (MRO) offering aircraft maintenance from its head office location at Norwich Airport, with over 40 years of experience on many aircraft types and 6 fully equipped, modern, heavy maintenance bays across 3 hangars.



If you are interested in joining KLM UK Engineering at our Norwich base, please apply via the link below to complete our application form.

Reference 4519
Sector / Principal Occupation Sustainability Lead
Location Norwich
Duration Permanent, full time
Roles and Responsibilities

KLM UK Engineering is a leading UK-based aircraft maintenance repair organisation (MRO) offering aircraft maintenance from its head office location at Norwich Airport.  We have over 40 years of experience on many aircraft types and a passionate team of 360 permanent employees who are working towards achieving our strategic priorities: Stabilise the business, Engage our people and Improve our results.

We have a challenging but exciting journey to go on since coming out of the global pandemic. Due to our focus on sustainability, we are now looking for someone to drive our sustainability agenda.

We therefore have an exciting new opportunity for a Sustainability Lead.

You will be instrumental in driving the sustainability transformation in the company, being the subject matter expert on the sustainability agenda going forward.

If you have experience in a sustainability/project management role and have a passion for making the world a better place whilst also having the ambition to take on a lead role, this job opening could be just for you. Requiring an individual that is a self-starter with the ability to communicate to variety of stakeholders at different levels as well as regulators. The scope of this role is how you can shape it.

The successful applicant will also have:

  • 3-5 years’ experience in a similar role, ready to take on a lead role
  • Background in Engineering or Operational excellence
  • Passion for driving sustainable change
  • Knowledge of reporting on ESG standards is a plus
  • Experience of managing sustainability improvement projects
  • Ability to effectively collaborate internally and externally with multiple stakeholders
  • Good working knowledge of Microsoft Office

In return we will offer:

  • Salary - up to £45,000 (depending on skills and experience)
  • Great work-life balance, including hybrid working
  • Challenging role to lead the sustainability movement in the company
  • Being able to make an impact first-hand
  • Budget for personal development and training
  • Non-hierarchical, informal working environment with direct contact to senior management
  • Retailer discounts
  • Cycle to work scheme
  • Wellbeing support
  • On-site canteen
  • Social club
  • Holiday allowance increases with length of service
  • Free parking
Job Requirements
  • Develop integrated sustainability and business strategies based on the latest insights, trends and technological advances
  • Present sustainability initiatives to key stakeholder groups
  • Work alongside with the Finance and Managing Director to achieve sustainability goals
  • Identify trends and developments on sustainability and advises on application in the company
  • Ensure sustainability initiatives are within the regulatory boundaries
  • Lead and propose sustainability initiatives to decrease the Global and CO2 footprint and emissions of the company, amongst others
  • Establish processes to measure CO2 and fuel outputs to incorporate these into (financial) management reports
  • Establish processes to measure the impact of the initiatives
  • Awareness of trends on the (financial) reporting of the ESG initiatives
  • Represent and promote the company at external sustainability events


If interested, please apply by uploading your CV, covering letter including your salary expectations so we can discuss these during the process.

Closing date: 2nd June 2023

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.


Team Members Benefits


As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 


Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 


All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)


Gender Pay Gap Report

Gender Pay Gap Report 2022-23

Click here to view our Gender Pay Gap report.

Work Experience

Work Experience

KLM UK Engineering Limited can offer limited work experience opportunities at our Norwich site.  Our work experience student placements take place from mid-May to mid-July and are reviewed on a case by case basis.  Places are not automatically guaranteed as your application will need to be reviewed fully and you will be contacted by the HR department to discuss this further. 

Please note that we are unable to offer work experience or placements in 2021.

If you have any queries please telephone the HR office on 01603 254513.

Thank you for your interest.