Careers & Employment at KLM UK Engineering

Careers & Employment at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference Learning Technology Developer
Sector / Principal Occupation Learning Technology Developer
Location Norwich
Roles and Responsibilities

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service.

The Role

We have an exciting permanent opportunity for a Learning Technology Developer to join our Technical College team. This role is based the International Aviation Academy Norwich (IAAN) and is Monday – Friday, 37.5 hours per week.

Key Responsibilities

This role is an integral part of our Technical College team, designing, developing and producing e-training in line with company requirements and regulations, as well as managing our virtual learning and other learner management systems.

Key responsibilities include:

  • Designing and delivering digital learning content with subject matter experts
  • Producing digital learning courses/lessons in line with published continuation training programme/timescales
  • Producing additional digital learning course material as required by Leadership Team, Safety and Compliance, and Managers
  • Managing the Learner Management Systems (LMS) / Virtual Learning Environment (VLE) and Training Website (including training event purchase management system)
  • Ensuring that the company training website pages accurately reflects available online training
  • Ensuring digital learning compliance courses and lessons meet regulatory requirements as well as requirements of our Safety and Compliance Department & appropriate service level agreement
  • Designing and delivering digital and printed media, including e-learning content, videos, and posters, to support KLMUKE's process improvement and promotional activities
  • Ensuring users are set up on the relevant system(s) promptly
  • Producing reports for Department Managers, Administrators and Third-party customers as required
  • Monitoring student forums and e-learning phone/inbox to ensure timely responses to queries
  • Researching, identifying and implementing learning technologies, and recommending improvements to the Head of Technical College
  • Incorporating existing technology into training courses to enhance user engagement and knowledge retention
  • Act as technical expert to support instructors in incorporating technology/multimedia into their lessons
  • Adhering to the college safeguarding policy and processes and undertake regular safeguarding training as required.
Profile

Selection Criteria

Essential

  • Educated to Level 3 standard or above in a discipline relevant to Learning Technology, Digital Learning, Education, Media Production, Graphic Design, or a related field.
  • Qualification, certification, or demonstrable experience in Instructional Design, Learning Design, or Instructional Techniques.
  • Sound knowledge of learning design principles, instructional methodologies, graphic design, and multimedia content creation and editing.
  • Knowledge and practical experience of Learning Management Systems (LMS), Virtual Learning Environments (VLE), e-learning platforms, and training event purchase management systems.
  • Experience in the design, development, implementation, and maintenance of digital learning content and e-learning courses.
  • Experience using e-learning authoring tools such as Articulate 360, Rise, Storyline, Adobe Creative Suite, or equivalent.
  • Understanding of learner engagement techniques and the effective use of multimedia to support knowledge retention and performance improvement.
  • Excellent written and verbal communication skills, with the ability to work effectively with Subject Matter Experts (SMEs), instructors, managers, and stakeholders.

Desirable

Educated to Level 3 standard or above in an aviation or engineering field.

Skills and Behaviours

As the ideal candidate, you will:

  • Have excellent working knowledge of:
    • o Learner Management Systems (LMS) / Virtual Learning Environments (VLE)
    • o Video/image editing applications (such as Adobe Premier Pro, After Effects and Photoshop)
    • o Word, Excel, PowerPoint, Email systems with ability to become competent on new systems.
  • Have a good understanding of Articulate 360 or similar digital learning authoring software tools
  • Have proven experience in developing/managing digital learning courses and/or Learner Management Systems, Virtual Learning Environments
  • Have a good understanding of individual learning styles
  • Communicate openly, honestly and respectfully at all times
  • Develop relationships based on trust
  • Evaluate priorities and options in order to make successful, timely operational decisions
  • Embrace and contribute to change
  • Have experience managing digital learning projects from concept through to implementation (desirable)
  • Have experience within an aviation, engineering, compliance, or regulated training environment (desirable)
  • Have experience of analysing learner data, training metrics, and user feedback to support continuous improvement of digital learning solutions (desirable)
  • Have knowledge of training event purchase management systems (desirable)
Job Requirements

We are committed to safeguarding and promoting the welfare of children. Safeguarding checks will be undertaken for this role. The successful candidate will be required to adhere to the college Safeguarding and Prevent policy and undertake regular Safeguarding and Prevent training. Our safeguarding policy can be found here: Safeguarding and Prevent Policy

This role is exempt from the Rehabilitation of Offenders Act 1974 and successful candidates will be required to undergo mandatory background checks to ensure suitability for working with children. It is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

How to Apply

If you would like to be considered for this opportunity, please email jobs@klmuk.com to request an application form.

Once you have completed the application form, please submit it to jobs@klmuk.com. Due to Safer Recruitment requirements, we are unable to accept CVs for this role, and only applications submitted using the official application form will be considered.

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

A competitive salary of £40,000 that reflects your skills and experience

A stakeholder pension to help you plan for the future

A Cycle to Work scheme to save on a new bike and accessories

EV Car Scheme for a greener, more cost-effective commute

A subsidised on-site canteen to make meal planning easier and affordable

A wide range of retailer discounts to help your money go further

Long service awards to recognise your commitment

Life outside work

Extra holiday allowance as a thank-you for long service

An active social club and regular events to help you connect and have fun

Taking care of you

Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.

Access to the Health Shield cash plan for a contribution to everyday healthcare costs

A focus on wellbeing, with support available when you need it

Life assurance for added peace of mind

And of course, free on-site parking!

 

Closing Date: 15th July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

KLM UK Engineering is an equal opportunities employer committed to diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating an inclusive, respectful, and supportive workplace where everyone can succeed. Selection for employment will be based on merit, skills, and experience, regardless of protected characteristics or background.

 

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.

 

Team Members Benefits

Benefits 

As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 

 

Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 

 

All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)

 

Gender Pay Gap Report

Gender Pay Gap Report 2025

Click here to view our Gender Pay Gap report.

Work Experience

Work Experience

Are you interested in a career in Aircraft Engineering? or

Are you seeking a one-week placement within an office in a unique environment?

KLM UK Engineering is passionate about providing young people with work experience opportunities, offering a chance to observe aircraft engineers working in a hangar environment. Such experience will help students to stand out from the crowd when applying for future jobs or apprenticeships.

 

How to apply

We welcome applications from those who have a genuine passion for engineering and who see this sector as their future career, or those looking for an opportunity to experience working in an office environment within one of our support departments.

To express your interest in a work placement with KLM UK Engineering, please complete the application form below:

https://forms.office.com/e/EJXAXS7Z0g

We receive a large number of applications for work experience therefore priority will be given to students with relatives or close friends working with us at KLMUKE.

The deadline for applications is 31st January 2026 and we will consider all applications for work experience after this point. You can expect to hear back from us by 27th February 2026.