Careers and Training at KLM UK Engineering

Careers and Training at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference 14/2017
Sector / Principal Occupation Supply Chain
Location Norwich International Airport
Roles and Responsibilities


To assist in the provision of an efficient and effective stores service to both internal and external customers ensuring service level agreements are met and exceeded where possible.

Duties & Responsibilities 

  • Assist in providing an efficient and effective service to meet service level agreements with internal and external customers.
  • Receive and book in commercial items in accordance with current Stores Procedures and ensure delivery to relevant person or department where necessary.
  • Receive / unpack materials repair orders, tooling and enter required data onto the IT inventory system in preparation for Goods Inwards inspection.
  • Accept material from Goods Inwards and locate in appropriate storage area correctly labelled and secured in accordance with EASA regulatory requirements. Ensure that location records are updated on the IT inventory system if necessary.
  • Keep accurate control of material issues ensuring that correct stock levels are maintained.  
  • Report missing stock/stock adjustments and take action as required by Stores Procedures.
  • Receive unserviceable materials and record in accordance with current Stores Procedures.
  • Evaluate when sufficient identification/information exists to safely receive serviceable materials back from Base Maintenance for return to stock maintaining accuracy of electronic tracking records.
  • Ensure that vehicles and equipment are in a safe and roadworthy condition prior to use.
Job Requirements

Essential Skills/Experience

  • Educated to grade C or above GCSE level in Mathematics & English or equivalent qualification or relevant previous work experience based knowledge.
  • Good communication skills both written and verbal.
  • Must possess full driving licence.
  • Counterbalance forklift licence 3-8 Ton advantageous.
  • Actively seeks guidance on priorities in order to make successful, timely business decisions.
  • Embraces and contributes to change.

Aircraft Apprenticeship Scheme

KLM UK Engineering Limited (KLMUKE) has been actively involved in the development of the new International Aviation Academy - Norwich (IAAN) along with other founding partners which include Norwich International Airport, Aviation Skills Partnership, City College Norwich, UEA, New Anglia LEP, Norwich City Council, Norfolk County Council and Broadland District Council.

Commencing September 2016, the IAAN will support 80 engineering apprenticeships per year, as well as degree-level and further and higher education courses in engineering, airport operations and cabin crew training.  In addition City College Norwich has introduced a 2 year Aviation Engineering course which provides students with the foundation knowledge and skills required to become an Aircraft Mechanic. 

Following the successful introduction of this course last September, KLMUKE has taken the decision not to recruit apprentices direct this year, however, will instead refer all applicants to apply for the 2 Year Aviation Engineering course with City College Norwich.

Following successful completion of this 2 year Aviation Engineering programme, KLM UKE will recruit the best in class to undertake a further 2 years practical training within our Workshops and Hangars.

To find out more about the new apprenticeship scheme, please visit City College Norwich's website - CLICK ON MeMO AND APPRENTICE LIFE VIDEO


What KLM UK Engineering Can Offer You

KLM UK Engineering Limited is a leading regional aircraft and narrow body MRO (Maintenance, Repair Organisation), wholly owned by AFI KLM E&M Network. Services include base maintenance, line maintenance, component sales, technical training and decommissioning of Boeing 737’s, Airbus A320's, Embraer E170/190, Fokker 70/100 and BAe146/Avro RJ’s

Our vision is to be the best aircraft maintenance company providing superior solutions to our customers and our customers will receive excellent products & services through continuous investment in lean principles.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

Core Values & Behaviours


  Responsible                   Adaptive                        Leadership                       Efficient      

  Professional                  Excellence                    Communication                 Innovative   


Our People

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our employees and the Company, with 93% feeling they make a valuable contribution to the success of KLM UK Engineering Limited. 

In return, we want our people to aspire to be the best they can be and we want to support them every step of the way in their goal to achieve.


Staff Development

Our Staff Development programme is a strategic and integrated process to assist the Company to achieve its vision.  The process starts from the first day of employment and is a continuous element of every employee’s working life cycle until the day they leave.

It is the Company’s responsibility to ensure we select, appoint and induct new employees who are able to meet our standards.  It is then our responsibility to ensure they have relevant support and training to perform their job role.  Each employee’s performance is assessed and any training or development opportunities identified, highlighted and realised.

It is your responsibility to achieve and maintain the Company standard and values.  It is also your responsibility to co-operate with the Company in identifying any training or development opportunities and once agreed, make the commitment and act upon them.

It is a joint responsibility to ensure a two way process at each stage. 

Individual’s performance and ability will be assessed based on their skills, conduct, behaviour, knowledge, accountability and the Company values.



Work Experience

Work Experience

KLM UK Engineering Limited is pleased to work with a number of local schools in offering work experience to students over the age of 15 years old.

Work experience is offered for one week per student and all students are supervised whilst on site.  The following areas of the business are open for work experience:

  • Practical environment - Workshops (including Airframe, Components, Electrical and Trim Bay) or Site Maintenance
  • Office environment - Materials, Production Support, Finance, Human Resources, Sales & Marketing, Technical College or IT

To apply for work experience please email detailing the following information:

  • Full name
  • Address
  • Date of birth
  • School/college
  • Dates requested
  • Business area requested

Upon receipt, the HR Department wil liaise with the relevant Department Manager and respond within 7 days.

Dress Code

Practical environment - you will be required to provide your own safety boots/shoes.  KLM UK Engineering Ltd will provide overalls

Office environment - smart office attire must be worn


Access to KLM UK Engineering Ltd's restuarant is available, where students can purchase a hot or cold meal on a daily basis. Alternatively students may choose to bring their own packed lunch.


0730 - 1530 hours - Practical environment

0830 - 1630 hours - Office environment




Local Area Information

About Norwich

Getting to Norwich

Getting to Norwich is made easy with its excellent road links, bus routes, regular train services and Norwich International Airport close by, just 2 hours from London you are only one and a half hours from Stansted airport and with 3 flights daily to Amsterdam, you can connect to the rest of the world with ease.

Please follow the link for further information on all of the travel options available to you—

Exploring Norwich

Norwich is one of the most vibrant and attractive cities in Europe. It is ranked in the Top 10 shopping cities in the UK and as well as being a hotbed for the arts, culture, music, nightlife, and tourism. Full of stunning historical architecture, Norwich has Norman Cathedral and a 12th Century Castle, as well as an open-air market, quirky independent shops, restaurants, cinemas, galleries, theatres, cafés, bars, pubs, clubs and is also close to the Norfolk coast & The Norfolk Broads.

The city's medieval centre of cobbled streets remains largely intact, but there is still space for modern buildings such as the Forum, a stunning piece of contemporary architecture. Its glass front overlooks the colourful six-day market and reflects the city in all its diversity.

Norwich has always been a great place for a night out with stylish café bars, pubs, clubs, cinemas, theatres, restaurants, nightclubs, concerts, exhibitions and festivals. Whether you're into alternative comedy, classical music, top West End musicals or independent films and music, Norwich, with its plethora of arts venues and year long programme of entertainment, will always have something for you. It is also reassuring to know, that Norwich is in the county with the lowest crime rate in the whole of England.

Further Information

For any further information on Norwich and its surrounding areas please visit








Staff Benefits


As part of the KLM UK Engineering Limited team you will enjoy:

Technical Staff: 

  • Competitive Salary
  • Shift Premium (as appropriate)
  • Type Approval Pay (as appropriate)
  • Overtime
  • Provision of Full PPE
  • Type Training based at our Part 147 Training College 

Support Staff: 

  • Competitive Salary calculated using Job Evaluation
  • Shift Premium (as appropriate)
  • Flexible Working
  • On call payment (as appropriate) 

All Staff: 

    • Minimum 20 days holiday plus bank holidays
    • Option to buy/sell additional holiday
    • Contributory Stakeholder Scheme
    • Occupational Health Service
    • Life Assurance
    • Childcare Vouchers
    • Cycle to Work scheme
    • Sports & Social Club
    • Long Service Awards
    • On site Staff Canteen
    • On site car parking
    • Local Discounts

Careers Fair Attendance


 Please find details below about KLM UK Engineering’s attendance at Careers Fairs:







28 & 29 JUN-17

All Day CCN Plot 222 First Drive Royal Norfolk Show General Public




If you require any more information please do not hesitate to contact the HR Department on 01603 254442

EASA Part 66 Licensed Engineers' Courses

EASA Category A:

Working with City College Norwich (CCN), we offer a split 2 year program, Year 1 at CCN working towards a Level 2 award, then on attainment of the Level 2 qualification AND Maths and English GCSE grades A-C, there is an invitation onto Year 2 where the Cat A training is provided.  Here is the respective link.


EASA Category B1.1:

Working with Kingston University London, we offer a 3-4 years BSc pathway that incorporates all the required EASA Modules to allow qualification to Cat B1.1.  (On successful completion of this course, a further 2 years minimum maintenance experience is required prior to Category licence application).  The following links are for the:

Aircraft Engineering BSc(Hons)

Foundation Course


Online EASA Category B1.1:

The course is self paced, however we do advise that for a ‘beginner’ to complete all of the modules would take approximately 3 years (this includes breaks during the summer and Christmas). 

As part of the online learning package we do offer the notes and the exam is included but more beneficial than that we provide all students with:

  • chapter quizzes within each module to test your knowledge and progress,
  • on hand support in the form of online tutorials during each module which covers any particular areas where additional support may be required, as well as
  • a student forum where both instructors and students can interact, and as a college a response will be provided from the within a 48 hour window (Monday – Friday)
  • essay guidance and video tutorial along with mock questions and answers.

If you require more information, please get in touch with us at for EASA Cat A & B1.1 for Online EASA B1.1