Processes & Quality

Processes & Quality

KLM UK Engineering (KLMUKE) runs a continuous improvement programme to meet customer product and service needs.

We are currently developing our planning process, electronic authorisations and workpack scanning systems.

KLM UK Engineering (KLMUKE) is constantly improving the quality of its systems, products, services and processes.

Customer Focus

Customer Focus

Customer Focused

  • Customer focus / visibility
  • Meeting customer needs
  • Superior service solutions
  • Daily status updates - face to face & electronic

Visual Measures

Visual Measures

Visual Measures - Base Maintenance MRO

  • Full visual update on aircraft check progress
  • Real time information
  • Feeds directly into planning
  • Hangar displays

Component Repair Shop

Component Repair Shop

On-site Component Repair Shop

  • Advanced composite repairs on wing
  • Engine Storage
  • Fan Blade Lubrication
  • Extensive sheet metal work experience on all SRM repairs
  • Full aircraft interior refurbishment
  • In-house calibration

Our People

Our People

Our People

  • Successful training programmes
  • Experienced
  • Knowlegeable 
  • Flexibile
  • Highly skilled and motivated

KLM UK Engineering Limited (KLMUKE) is a Maintenance Repair Organisation approved by EASA, FAA, CASA amongst others and has over 40 years experience in aircraft maintenance and airline support.

KLM UK Engineering Limited (KLMUKE) operates an integrated Safety & Quality system which provides the platform for delivery of its products and services and is committed to continuous improvement. The continuous improvement policy guarantees:

  • The organisation and services place flight safety, before business or commercial imperatives
  • Audits, inspections and strict oversight of the quality system with the wholehearted involvement of everyone at KLM UK Engineering Limited (KLMUKE)
  • The relentless pursuit of imaginative ways to provide efficient services that keep our customers safe

Feedback within KLM UK Engineering Limited ensures the development of improved and new processes and the monitoring of indicators constantly feeds into the Continuous Improvement Plan.

Key Performance Indicators tracked by KLM UK Engineering Limited in this regard are:

  • Internal non-conformities
  • External non-conformities
  • Oversight of sub-contractors
  • Occurrence reports

KLM UK Engineering Limited pursues a work place that is free from hazards and a culture that is at all times ‘just’.