About Us

About Us

KLM UK Engineering Limited  is a leading UK based Maintenance Repair Organisation (MRO) offering a high quality service and products from its head office location in Norwich, at Norwich Airport. With 5 fully equipped modern heavy maintenance bays across 3 hangars and over over 40 years of experience on many aircraft types, including Embraer 170/190, Boeing 737 All Series, Airbus A320 Family, BAe 146 & Avro RJ and Fokker 70/100 types, KLM UK Engineering has a solid customer base. Included in our MRO capability and experience is the ability to carry out heavy modifications either at our Norwich facility or at the operator’s home base. 


There is an extensive on-site Component Repair Centre supporting all base maintenance MRO activities, delivering a high quality of modifications, repairs, overhaul, NDT, Paint Shop, Trim Bay, Composite and component repairs.  

KLM UK Engineering has been based at Norwich Airport for 40 years and employs approximately 370 people and provides line maintenance support throughout the UK. The Company prides itself on having an experienced and skilled work force, delivering a superior service and high quality product at a competitive price.

KLM UK Engineering has an on-site Part 147 Technical Training College delivering Apprenticeships, BSc (Hons) Professional Aviation Engineering Practice, Aviation Engineering, EASA CAT A, B1.1 & B2 Type Training / Basic courses, Compliance and e-learning training.

Working in partnership with Universities & Colleges to deliver Aircraft Engineering degree programmes, which incorporate EASA courses, students benefit from on-the-job training in the main facility including hangars & component repair centre. The facility is located within the new International Aviation Academy Norwich. This facility is a pioneering centre of excellence and will inspire individuals to become highly skilled in their chosen field. 

Our People

Peter VAN DER HORST

Managing Director

Peter VAN DER HORST

Wayne EASLEA

Operations Director

Wayne EASLEA

Ian BARTHOLOMEW

Director Business Development & Sales

Ian BARTHOLOMEW

Jenni KING

Head of Human Resources

Jenni KING

Alex SEGENS

Head of Safety & Compliance

Alex SEGENS

Ray FLOWER

Head of Technical College

Ray FLOWER

Graham CASBOURNE

Sales Manager

Graham CASBOURNE

Chris TUBBY

Sales Manager

Chris TUBBY

Annabel LOVE

Marketing & PR Manager

Annabel LOVE

Alex MILLER

Customer Support Manager

Alex MILLER

Colin GAMSON

Customer Support Manager

Colin GAMSON
  • 1970 
  • The airline Air Anglia was formed at Norwich International Airport from the merger of three operators – Anglian Air Charter, Norfolk Airways and Rig Air.
  • 1980
  • Air Anglia merged with British Island Airways, Air Wales and Air Westward to form AirUK, which became the biggest regional airline and the third largest scheduled operator in the UK.
  • 1995
  • KLM increased its share in AirUK to 45%.
  • 1997
  • KLM became the sole shareholder of Air UK.
  • 1998
  • AirUK was renamed KLM UK.
  • 2000
  • KLM UK launched Buzz, the low cost fleet of BAe146 & Boeing 737.
  • 2003
  • Buzz was sold to Ryanair.
  • 2003
  • KLM UK the airline was taken over by KLM Cityhopper and KLM UK became KLM UK Engineering Limited, focusing on heavy maintenance. 
  • 2006
  • KLM UK Engineering Limited invested £1 million on extending and updating its hangar and workshop facilities and increased its hangar space to accommodate a fifth fully line of maintenance.
  • 2008
  • KLM UK Engineering Limited obtained the 737 NG approval and carried out its first heavy check in October 2008.
  • 2010
  • KLM UK Engineering Limited has been providing aircraft maintenance for 40 years for its base in Norwich
  • 2014
  • KLM UK Engineering Limited obtained the A320 Family approval and carried out its first heavy check in January 2014.
  • 2014
  • KLM UK Engineering Limited obtained the FAA Repair Station Approval September 2014.
  • 2016
  • KLM UK Engineering Limited obtain the Embraer 170/190 base maintenance approval with the first maintenance taking place October 2016.
  • 2017
  • KLM UK Engineering Limited obtain the CASA Part 145 approval to maintain Australian registered aircraft for base maintenance from June 2017.
  • 2017
  • KLM UK Engineering Limited's Technical Training College relocates to International Aviation Academy Norwich April 2017.
  • Facility Offers: 3 x Hangars including 5 x heavy maintenance bays, onsite component repair centre, line maintenance stations throughout the UK and a technical training college situated within the new IAAN (International Aviation Academy Nowich)
  • 370 staff
  • Current Turnover 2017: £28.5 million

Customers Base

VISION - To be the best aircraft maintenance company providing superior solutions for our customers

MISSION - Our customers receive excellent products & services through continuous investment in lean principles

KLM UK Engineering's core values includes outstanding technical skill and exacting quality requirements for the benefit of its customers. Putting your trust in KLM UK Engineering guarantees our commitment to deliver:

  • High levels of professionalism and an acknowledged ability to innovate
  • Top-quality maintenance products and services 
  • Outstanding quality of Customer Care by a team of professionals 100% focused on Customer satisfaction

Gender Pay Gap Report 2017

Click here for KLM UK Engineering GPG Report 2017

Sustainable Development Policy

KLM UK Engineering’s policy is aligned with the AIR FRANCE KLM group’s overall Sustainable Development policy.

Safety Policy

Safety Policy is a central concern in maintenance and therefore for KLM UK Engineering, as is the safety of our workforce. Occupational safety is a value shared by all our staff. It is an integral part of day-to-day operations throughout the company. To this end, KLM UK Engineering’s General Management has deployed an Occupational Health and Safety policy based on cooperation and initiative and on cross-functional cooperation between different departments.

MAY 14-16 2018 Aviation Summit DUBLIN Stand in Training Area

KLMUKE attendance

MAY 30-31 2018 AP&M EXPO 2018 LONDON KLMUKE Stand D68

KLMUKE Team will be attending

JUN 06-07 2018 MRO BEER

Ljubljana, Slovenia

Stand TBC

KLMUKE attendance

OCT 9-11 2018  ERA General Assembly

EDINBURGH

KLMUKE Stand

KLMUKE Team will be attending

OCT 16-18 2018  MRO Europe

AMSTERDAM

AFIKLM E&M Stand

KLMUKE Team will be attending

NOV 13-15 2018 MRO Asia Pacific

SINGAPORE

TBC

TBC