Careers & Employment at KLM UK Engineering

Careers & Employment at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference 4503
Sector / Principal Occupation Aircraft Mechanic
Location Norwich
Roles and Responsibilities

KLM UK Engineering Ltd is a leading UK-based aircraft maintenance repair organisation (MRO),employing approximately 390 people, offering aircraft maintenance from our head office location at Norwich Airport.  We have over 40 years of experience on many aircraft types, including Boeing 737NG, MAX and Embraer 170/190, and have 6 fully equipped, modern, heavy maintenance bays across 3 hangars.

To support the Company's continued growth following the opening of our new hanagar last year, we wish to recruit Aircraft Mechanics to work in Base Maintenance.  Our new mechanics must have the right to work in the UK without the need for visa sponsorship; and at least two years (post training) hands-on tool experience.  We will provide on-going support throughout your career to develop you.

These positions are permanent, full time, operating on a seasonal working pattern of 6 months Summer 07:30-14:36 and 6 months Winter 07:30-16:36.


Efficiently and safely perform aircraft maintenance tasks in accordance with approved data whilst ensuring compliance with H&S and airworthiness standards


  • As directed by a supervisor, perform aircraft maintenance tasks in line with the aircraft maintenance data.
  • Follow company Health & Safety policies at all times and report all accidents and near misses.
  • Good housekeeping and clean environment to be always maintained.
  • Always follow Approved Data.
  • Ensure all work performed on an aircraft is documented with the appropriate level of detail.
  • Ensure handovers are effective.
  • Ensure all personal tools are maintained and controlled according to company policy.
  • Report airworthiness safety concerns through the internal Safety Reporting system.


  • Civil Aviation Apprenticeship, Armed Forces Aircraft training, Basic Engineering Apprenticeship, or other.
  • Minimum 2 years' post training/qualification experience.
  • Human Factors, Fuel tank safety training and EWIS training.
  • Basic knowledge of EASA/CAA, HSE legislation.
  • Basic IT knowledge/experience.


  • Open to development feedback with an appetite to continuously develop and improve your own performance.
  • Effective communicator.
  • Confident to challenge behaviour according company values.
  • Ability to work under own initiative, making recommendations to solve problems when appropriate.
  • Be aware of costs and how to maximise efficiency.
  • Efficient time management.
  • Be open, honest and trustworthy with a ‘can do’ attitude.
  • In line the Company’s values & behaviours, demonstrate the skills required to meet, promote and encourage those values associated with your position.
  • Contribute to creating a team environment that maximises individual and team performance.
  • Be flexible to support business needs, including supporting aircraft at outstations.


  • Salary £31,187 per annum
  • Stakeholder pension scheme matched up to 5% by Company
  • Life assurance at 1X annual salary for all staff, increasing to 3X annual salary if contributing to the Company Stakeholder Pension.
  • Annual leave increasing with continuous service
  • Onsite parking
  • Subsidised canteen
  • Cycle to work scheme
  • Social Club
  • Employee Assistance Programme – Provides confidential counselling, online support, legal and financial advice.
  • Online discounts available.

All applications must be submitted using the application form and CV’s will not be accepted.

Please note:  to be successful you will need to have the right to work in the UK without Visa sponsorship and will be able to provide 5 years work/education reference history.

To apply, please follow this link to complete the application form

Job Requirements
Reference 4501
Sector / Principal Occupation Finance/Accounts
Location Norwich
Duration 07/02/2023
Roles and Responsibilities

Invoice Controller – 12-Month FTC - Maternity Cover

As an Invoice Controller, you will be responsible for accurately producing labour and material invoices, supporting cost schedules, and producing regular reports for customer reps in relation to base maintenance aircraft checks, workshop repairs and line maintenance work.


Key tasks and responsibilities:

Analyse labour hours for production of invoice and customer representative reports in accordance with customer requirements and customer contract.

Analyse materials consumed for production of invoice and customer representative reports in accordance with customer requirements and customer contract.

Assist the costing unit in producing labour and material cost information for quotations and tenders.

Customer debt chasing

Line Maintenance invoicing via LMARS

Workshops third party Invoicing of labour and materials.

Ad hoc Invoicing of material spares and tooling loans





Skills, Qualifications and Experience

As the ideal candidate you must have:

Strong working knowledge of Microsoft programmes, particularly Excel

Experience in double entry bookkeeping or part AAT qualified

Effective written and verbal communication

The ability to build strong relationships and trust with internal and external stakeholders

GCSE (or equivalent) grade C or above in Maths and English

The ability to evaluate priorities and to make timely and effective decisions.

Strong commercial and financial awareness

Commitment to continuous improvement, and be comfortable to suggest process improvements relevant to your role


This is a 37.5 hours/week, full-time role, on a fixed term contract for 12 months, with core hours to cover.  However, there is scope for flexibility regarding start and finish times, and the successful candidate will have the option to work one day a week from home, after an initial training period.

Ideal start date: March/April 2023 so that a comprehensive hand over can be achieved.

Salary Range: £20,000 to £23,000 per annum, depending on experience.

In return for your commitment, we offer employee benefits such as retailer discounts, a cycle to work scheme, company sick pay, a stakeholder pension scheme, on-site canteen, a social club, long service awards (plus enhanced holiday entitlement, linked to length of service) and free parking.

If you are interested in applying for this position, please email your CV with a covering letter to,  quoting reference: 4501.


Job Requirements
Reference 4500
Sector / Principal Occupation Production Support
Location Norwich
Duration 27-01-2023
Roles and Responsibilities

KLM UK Engineering Ltd is a leading UK-based aircraft Maintenance Repair Organisation (MRO), employing approximately 390 people, offering aircraft maintenance from our head office location at Norwich Airport. We have over 40 years of experience on many aircraft types, including Boeing 737 NG, MAX, and Embraer 170/190, and have six fully equipped, modern, heavy maintenance bays across three hangars.

To support the Company’s continued growth following the opening of our new hangar last year, we wish to recruit a Technical Coordinator.

Working closely with the Base Operations Manager, Senior Technical Coordinator, Project Managers, Workshop team and Certifying Engineers, you will be responsible for effective technical support for all Base Maintenance projects. As an idea candidate, you will have the following skills and experience:

  • Aircraft apprenticeship and City & Guilds (or equivalent) in an aeronautical engineering discipline.
  • Ideally, type approved or with proven technical experience with one or more aircraft type maintained by KLMUKE.
  • Good understanding of EASA regulations – Part 145 and Part 21.
  • Working knowledge of CAD systems.
  • Ability to access and interpret aircraft technical and build drawings.
  • Excellent communication skills and effective time management.

This is a permanent, full-time position, working 37.5 hours per week, Monday to Friday.

Salary Range: £30,000 to £34,000 per annum (dependant on experience). A Call-Out premium will be applied on completion of training.

In return, KLM will offer you a competitive salary based on skills and experience as well as other employee benefits such as retailer discounts, company sick pay, a cycle to work scheme, a stakeholder pension scheme, life assurance scheme, on-site canteen, a social club, long-service awards (plus enhanced holiday entitlement, linked to length of service) and fee parking.

 If you are interested in joining KLM UK Engineering at our Norwich base, please apply, with a covering letter and CV to, quoting Vacancy Ref: 4500


Closing date: 27th January 2023

Job Requirements

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.


Team Members Benefits


As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 


Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 


All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)


Local Area Information

Getting to Norwich

Getting to Norwich is made easy with its excellent road links, bus routes, regular train services and Norwich  Airport close by, just 2 hours from London you are only one and a half hours from Stansted airport and with 3 flights daily to Amsterdam, you can connect to the rest of the world with ease.

Please follow the link for further information on Norwich/Norfolk:

¨ Travel Options —

¨ Education/Schools —

¨ University—

¨ City College Norwich—

¨ Enhanced Learning Credit for ex-military personnel  -

¨ Beaches—

¨ Norfolk Broads—


Norwich is a wonderful fusion of the modern and historic, one complementing the
other. Like any great city its centre is easy to walk around and has a river at its heart.

It is the only English city in a National Park, the Norfolk Broads & is located less than 20 miles away from the nearest beach. Norfolk boasts 90 miles of coastline, all
unspoilt, clean, safe & family-friendly.

As well as being the most complete medieval city in the UK, it has a flourishing arts, music and cultural scene, superb independent as well as High Street shopping, lively restaurants, bars and nightlife and a heritage that is a delight to explore. It was also England's first UNESCO City of Literature – this is a city of stories!

The city’s historic street layout is wonderfully haphazard, but there’s no need to get lost, just look for the obvious landmarks – the spire of the majestic Norman Cathedral, the domineering castle on its tall mound and City Hall's clock tower.

If it's sights and attractions you're after, then Norwich doesn't disappoint. The city has the largest permanent undercover market in Europe, many museums and theatres, ancient pubs, cobbled streets such as Elm Hill, Timber Hill and Tombland, ancient buildings such as St Andrew's Hall, half-timbered houses such as Dragon HallThe Guildhall and Strangers' Hall, the Art Nouveau delight of the 1899 Royal Arcade, a jumble of medieval lanes and a delightful riverside along the winding Wensum.


Open six days a week, Norwich Market is a vibrant riot of colour and commotion that's surrounded by some of the city’s great historic buildings, including the flint 15th century Guildhall. Underneath the rainbow-coloured roofs you will find stalls selling everything imaginable – at the very least we'd suggest a cone of chips, liberally doused with salt and vinegar. Go on – you're on holiday!

The city is also a shopper's paradise, with two shopping centres and four department stores, many independent stores and boutiques in the quaint Lanes and Timber Hill. Rated in the Top 10 UK shopping destinations, you'll soon realise why.

To properly appreciate the juxtaposition of contemporary and past, stand on Millennium Plain between the hangar-like, glass-fronted Forum (home to the city's library and TIC) and the 15th century St Peter Mancroft, the largest church in Norwich.

For more information visit









Careers Fair Attendance

Career Fairs or Events:

City College Norwich will be representing KLM UK Engineering at the majority of the local careers events.

If you require any more information please do not hesitate to contact the HR Department on 01603 254442

Work Experience

Work Experience

KLM UK Engineering Limited can offer limited work experience opportunities at our Norwich site.  Our work experience student placements take place from mid-May to mid-July and are reviewed on a case by case basis.  Places are not automatically guaranteed as your application will need to be reviewed fully and you will be contacted by the HR department to discuss this further. 

Please note that we are unable to offer work experience or placements in 2021.

If you have any queries please telephone the HR office on 01603 254513.

Thank you for your interest.