Careers & Training at KLM UK Engineering

Careers & Training at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference 1519
Sector / Principal Occupation International Aviation Academy
Location Norwich
Roles and Responsibilities


Design, develop and produce e-training to meet the Company’s requirements, 3rd Party Customers and NAA / International regulations. Day to day management of Virtual Learning and Learner Management Systems.



  • Design and delivery of e-learning / Moodle content, in conjunction with Subject Matter Experts
  • Produce E-learning courses / lessons in line with published continuation training programme / timescales Provide effective liaison with other team members to ensure uniform quality /  standards are maintained As directed, produce additional e-learning course material as required by Leadership Team, Safety & Compliance and Managers Ensure that e-learning compliance courses / lessons meet regulatory requirements as well as requirements of KLMUKE’s Safety and Compliance Department & appropriate Service Level Agreement Provide design and delivery service for e-content / Videos / Posters to aid KLMUKE in making in-house process improvements When directed, produce promotional materials (e-flyers, brochures)
  • Ensure that company website accurately reflects the online training offered
  • Students set up on the system(s) in a timely manner, Produce reports for Department Managers / Administrators / Third party customers as required Student forums monitored to ensure timely responses to queries
  • Research identify and exploit technology to provide an effective learning tool for KLMUKE staff, 3rd Party Customers and existing classroom-based learning and make recommendations to LTC / HOTC
  • Incorporate existing technology into training courses to ensure high levels of user interactivity and knowledge retention Act as Technical Expert in support of College Instructors looking to bring technology / multimedia into their lessons Assume responsibility for ensuring own work area is safe
  • Carry out any other reasonable request which may be directed from time to time


  • Graduate with a Course Design background with experience of Instructional Course Design (AR/VR skill sets an advantage)
  • Educated to a BTEC/C&G level Instructional Design / Instructional Techniques training / qualification Knowledge of Training Design, Instructional Techniques, Graphic Design, Multimedia production and editing, Planning, Application of Knowledge, auditing of Quality Systems.
  • Knowledge of e-learning systems / Learner Management Systems / Virtual Learning Environments
  • Experience in E-Learning course development (desireable)
Job Requirements


  • Good understanding of individual learning styles
  • Proven experience in developing / managing e-learning courses and or Learner Management Systems, Virtual Learning Environments
  • Communicates openly, honestly and respectfully at all times
  • Aware of cost and how their actions can impact on cost
  • Understands the balance between customer and Company needs.
  • Develops customer relationships based on trust
  • Evaluates priorities and options in order to make successful, timely operational decisions.
  • Embraces and contributes to change
  • Demonstrates professional behaviour at all times
  • Knowledge of Word, Excel, PowerPoint, Email systems with ability to become competent on new systems.
  • Good understanding of Knowledge Presenter (KP) or similar e-learning software tools Excellent working Knowledge of Learner Management Systems (LMS) / Virtual Learning Environments (VLE) Excellent working knowledge of video / image editing applications (such as Adobe Premier Pro, After Effects and Photoshop)
Reference 1219
Sector / Principal Occupation Supply Chain
Location Norwich
Roles and Responsibilities


Supervising the receiving, inspection, quarantine and processing of all aircraft components, tooling and commercial items.


KEY TASKS & RESPONSIBILITIES:                            

  • Ensure all resources are in place to sustain a continuous throughput of received items to meet operational demand
  • Supervise up to 5 lines of inspection
  • Prioritise workflow in accordance with operational requirements and in close liaison with Base Maintenance and Materials Depts
  • Provide point of contact for main interface’s queries and issues
  • Monitor preload arrival performance
  • Manage Goods Inwards Quarantine Store
  • Appraisal writing, performance management, probation reviews
  • Ensure Goods Inwards Inspector training and competency requirements are met
  • Deputise for Stores Primary Supervisor
  • Supplement Goods Inwards Inspectors as demand and constraints dictate


  • EASA Part 145/21(G) and equivalent governing authority
  • Engineering inspection awareness
  • Good knowledge of Health & Safety legislation and company policy
  • Dangerous goods awareness
  • Strong knowledge of company IT systems and Microsoft applications
  • Minimum 2 years/ aviation Goods Inwards Inspector experience
  • Proven supervisory experience
  • English GCSE grade C or equivalent
Job Requirements


  • Strong leadership and mentoring skills
  • Approachable and calm under pressure
  • Dynamic and able to react to changing priorities
  • A competent communicator at all levels
  • The ability to identify process waste and challenge redundant process steps
  • Open-mindedness with the ability to implement new methods and ideas
  • Astute and can pay particular attnetion to detail
Reference 0719
Sector / Principal Occupation Production Support
Location Norwich
Roles and Responsibilities


Thoroughly pre-engineer, plan and schedule aircraft check requirements to allow the Base Maintenance team to work efficiently and deliver aircraft projects on time and to budget expectations. 

Pre-Engineering/Pre Input Responsibilities:

  • Ensure the contents of the scheduled workpack are technically accurate, thoroughly researched and all staging, tooling, spares, repair schemes or technical information identified is supplied/ordered prior to arrival of aircraft.
  • Detailed project plan created for maintenance inputs which identify key sequences, milestones and critical path tasks.
  • Chair pre-input meetings, produce minutes and ensure actions are achieved in a timely manner.
  • Produce effective and accurate Highlight Report and MPIDs for planned inputs.
  • Compile zonal highlight sheets.

On Check Responsibilities:

  • Continually review systems and procedures to improve aircraft downtimes, making recommendations to department managers.
  • Ensure Inspection phase plan is adhered to and risks mitigated in conjunction with the Project Manager by moving/uplifting resource to meet targets and minimise time pressures.
  • Ensure Project Plans are updated to accurately reflect on-check progress.
  • Manage time to ensure that sufficient time is spent on both current and future project.
  • Collate information to facilitate wash-up meeting post project completion.


  • Carry out any other reasonable task which may be directed, from time to time.
  • Accurate filing system maintained (electronically and hard copy) to aid easy retrieval.
  • Maintain central wash up data base by type and operator
  • Deputise for Project Manager as requested by department managers.


  • EASA Part 66 Licensed and at least 1 aircraft type approval (maintained by KLMUKE) or equivalent qualification.
  • Good understanding of EASA Part 145 regulations (in particular 145.A.47).
  • Minimum 5 years' experience in a base maintenance.
  • Experience in Base Maintenance planning an advantage.
  • Commercial acumen.

Job Requirements


  • Analytical mind with the ability to solve problems and make informed decisions.
  • Excellent communication skills both written and verbal.
  • Stimulates ‘out of the box’ thinking to resolve constraints, provide solutions and minimise work stoppages, empowers others to suggest and implement alternate methods of work.
  • Ability to communicate effectively and concisely with a wide range of internal colleagues.
  • Able to quickly assimilate lots of information and make timely and effective decisions.
Reference 33
Sector / Principal Occupation Base Maintenance
Location Norwich Airport
Roles and Responsibilities

With vacancies in both A&C and Avionic engineering, we would love to hear from Aircraft Mechanics who are interested in supporting our Base Maintenance customers at Norwich Airport.

As an Aircraft Mechanic your main duties would be to: 

- Perform aircraft maintenance tasks as directed by a certifying licensed technician / supervisor and also ensure all work requiring a Certificate of Release to Service (CRS) is completed.
- Responsible for conducting a thorough verbal handover of any partially completed tasks, either being taken on or passed on. Ensuring all documentation is completed as far as possible.
- Comply with known and notified health and safety requirements, also ensuring that all facilities, tools and equipment are satisfactory for the tasks to be completed and that any defects are notified to the Certifying Technician, Supervisor or Project Manager.


The Company offers:

- Permanent contracts, working 38.5 hours per week plus overtime opportunities

- Minimum 4 weeks leave per annum plus bank holidays

- Generous Company Sick Pay Scheme

- Type training opportunities based at our own 147 approved Training College

- Contributory Stakeholder Pension Scheme

- Provision of full PPE

- Approved Mechanic Scheme offering training, development and career progression opportunities

- On site parking

- On site canteen

- Active Sports & Social Club 

Click here for more employment information 

Job Requirements

- Basic Engineering Apprenticeship and/or Armed Forces Aircraft training and/or restricted B1 or B2 licensed Engineer (with no certifications/minimal experience) and/or Approved Mechanics Course and/or C&G 2675 (pass only) or equivalent
- Good communication skills at all levels (written and verbal)
- Ability to work under own initiative and to deadlines
- Must be PC literate
- Have a flexible approach to working
- Have the right to live/work in the UK without sponsorship

If you match the above criteria, we would be really interested in hearing from you.  Please email your CV and a covering note to our HR team by clicking on 'Apply'.

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.


Team Members Benefits


As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 


Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 


All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)


Local Area Information

Getting to Norwich

Getting to Norwich is made easy with its excellent road links, bus routes, regular train services and Norwich  Airport close by, just 2 hours from London you are only one and a half hours from Stansted airport and with 3 flights daily to Amsterdam, you can connect to the rest of the world with ease.

Please follow the link for further information on Norwich/Norfolk:

¨ Travel Options —

¨ Education/Schools —

¨ University—

¨ City College Norwich—

¨ Enhanced Learning Credit for ex-military personnel  -

¨ Beaches—

¨ Norfolk Broads—


Norwich is a wonderful fusion of the modern and historic, one complementing the
other. Like any great city its centre is easy to walk around and has a river at its heart.

It is the only English city in a National Park, the Norfolk Broads & is located less than 20 miles away from the nearest beach. Norfolk boasts 90 miles of coastline, all
unspoilt, clean, safe & family-friendly.

As well as being the most complete medieval city in the UK, it has a flourishing arts, music and cultural scene, superb independent as well as High Street shopping, lively restaurants, bars and nightlife and a heritage that is a delight to explore. It was also England's first UNESCO City of Literature – this is a city of stories!

The city’s historic street layout is wonderfully haphazard, but there’s no need to get lost, just look for the obvious landmarks – the spire of the majestic Norman Cathedral, the domineering castle on its tall mound and City Hall's clock tower.

If it's sights and attractions you're after, then Norwich doesn't disappoint. The city has the largest permanent undercover market in Europe, many museums and theatres, ancient pubs, cobbled streets such as Elm Hill, Timber Hill and Tombland, ancient buildings such as St Andrew's Hall, half-timbered houses such as Dragon HallThe Guildhall and Strangers' Hall, the Art Nouveau delight of the 1899 Royal Arcade, a jumble of medieval lanes and a delightful riverside along the winding Wensum.


Open six days a week, Norwich Market is a vibrant riot of colour and commotion that's surrounded by some of the city’s great historic buildings, including the flint 15th century Guildhall. Underneath the rainbow-coloured roofs you will find stalls selling everything imaginable – at the very least we'd suggest a cone of chips, liberally doused with salt and vinegar. Go on – you're on holiday!

The city is also a shopper's paradise, with two shopping centres and four department stores, many independent stores and boutiques in the quaint Lanes and Timber Hill. Rated in the Top 10 UK shopping destinations, you'll soon realise why.

To properly appreciate the juxtaposition of contemporary and past, stand on Millennium Plain between the hangar-like, glass-fronted Forum (home to the city's library and TIC) and the 15th century St Peter Mancroft, the largest church in Norwich.

For more information visit









Careers Fair Attendance


City College Norwich & Aviation Skills Partnership will be representing KLM UK Engineering at the majority of the local careers events. 

If you require any more information please do not hesitate to contact the HR Department on 01603 254442

Work Experience

Work Experience

KLM UK Engineering Limited can offer limited work experience and our HR department should be contacted - / 01603 254513. 

Please note that these will be reviewed on a case by case basis and is not guaranteed. 

Thank you for your interest.